If you’re experiencing a power cut, it may be that the power has cut out or ‘tripped’ in an isolated part of your home. You’ll need to check your fuse box and flip the relevant switch to get things working again.

If there’s no electricity for the whole of your street, you may be experiencing a power cut. If this is the case, call your electricity network operator on 105 to find out when it’ll be back up and running.

If you smell Gas or suspect there is a gas leak, open your doors and windows and make sure you don’t touch any electrical switches, use your mobile phone indoors or light any matches or other naked flames.

Call the free Gas Emergency Services on 0800 111 999 for help.