If your internet provider is Plusnet, technical support is available 24 hours, 7 days a week. Simply call 0330 053 9350 and select the option for Plusnet technical support. You will need your Plusnet username and password which was sent to you on email at the start of your utility contract. Don’t worry if you can’t find these details, simply get in touch and we can provide these to you.


If your internet provider is Virgin Media Business, technical support is available 24 hours, 7 days a week. Simply call 0330 053 9350 and select the option for Virgin Media technical support. You will need to quote the Account Name as Split The Bills, along with your postcode and your Router MAC, which you can find on the label on your router.


If your internet provider is GB Technologies, please call us on 0330 053 9350 and we’ll connect you to an engineer who can help.