Pine Media
If you’re having issues with your Pine Media connection, rest assured that you have access to the Pine Media technical support team from Monday - Friday, 09:00am - 17:30pm who will be able to help you with any issues regarding your connection. You can contact Pine Media by calling 0330 0539350 and selecting the option for ‘Pine Media technical support’. You will just need to confirm your property address to pass Data Protection.
Virgin Media
If you’re having issues with your Virgin Media connection, rest assured that you have access to the Virgin Media Business support team, who will be able to help you with any issues regarding your connection. You can call the Virgin Media Business helpline by calling 0330 0539350 and selecting the option for Broadband and then "Virgin Technical Support". You will just need the company name which is ‘Split The Bills’, your property postcode and the MAC Address which you'll find on a label on your router.
Shell Internet
If you’re having issues with your Shell Internet connection, rest assured that you have access to the Shell Internet technical support team from Monday - Friday, 08:00am - 17:00pm who will be able to help you with any issues regarding your connection. You can contact Shell Internet by calling 0330 053 9350 and selecting the option for Broadband and then ‘Shell Internet technical support’. You will just need to confirm your property address, our contact number which is 0330 0539350, and the account name, which is Split The Bills.
BT Broadband
Call direct 08001217667 then Select Option 1.
You’ll need to provide the following information
- Company Name: Split The Bills
- Property Address and Postcode
- Your BT Service ID - this will have been on an email you after installation
- Password which is 'Broadband'