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Gas

  1. How long will it take for my Gas to transfer to Split The Bills?

    Once you've signed up, we do everything we can to get your Gas transferred over to Split The Bills, as fast as possible. If you sign-up more than 6 weeks before your requested start date, we'll aim t...

    Read More How long will it take for my Gas to transfer to Split The Bills?

  2. Why have I received a Gas bill from another supplier?

    Until your supply switches over to your new energy supplier, your Gas will be provided by another supplier. It can take up to 4-6 weeks for your Gas to transfer over to our suppliers. Once your ener...

    Read More Why have I received a Gas bill from another supplier?

  3. Will my Gas be switched on when I move in?

    Yes, is the simple answer. However, your supply might not have switched over to us, as it can take 4-6 weeks. Your current utility company will bill you for your Gas until your Go-Live date. On the ...

    Read More Will my Gas be switched on when I move in?

  4. What if my Go-Live date is after I move in?

    First of all, don’t panic. You'll still have Gas and Electric. If you move in or your tenancy start date (with your landlord or letting agent) is before your Go-Live date with us, you'll receive a fin...

    Read More What if my Go-Live date is after I move in?

  5. I smell Gas, what do I do?

    If you smell Gas or suspect there is a gas leak, YOU MUST ACT IMMEDIATELY! Here's what to do: Call the free Gas Emergency Services emergency number - 0800 111 999 (go outside to make the call if u...

    Read More I smell Gas, what do I do?

  6. What does IGT stand for?

    Independent Gas Transporters. These supply Gas to a small proportion of the energy market. Your home may be powered by an IGT, or Independent Gas Transporter. Deep underground, Gas is delivered to ho...

    Read More What does IGT stand for?

Need More Help?

Simply hop on our live chat below to chat to a squaddie right away. Alternatively, you can call 0330 053 9350 or email hello@splitthebills.co.uk.

We're open from 9am-5pm, every weekdays.