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Why have I been charged an extra £14.99 in my first payment?

As outlined on our website and throughout our joining journey, you'll pay a one-off £14.99 set up fee in your first payment. Each housemate will pay for this individually and it's to cover the cost of setting up all of your services. 

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Simply hop on our live chat below to chat to us right away. Alternatively, call 0330 053 9350 or email hello@splitthebills.co.uk.

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