My broadband is with Virgin Media
Simply call the Virgin Media Technical Support team on 0345 454 1111. You'll need your account number and site reference to hand. If you've misplaced this, please call us on 0330 053 9350 or chat to us online. When on the line to Virgin Media, you'll be asked to enter your password. Please press the # or * key to skip this step.
My broadband is with Plusnet
With Plusnet, you'll get 24/7 technical support by calling 0800 0121 098 (it's free to call). You'll need your Plusnet account name and password to hand, which we'll email to you with your install info. If you've misplaced this, please call us on 0330 053 9350 or chat to us online.
Help! I need some broadband technical support.
Can't find the answer you're looking for?
Simply hop on our live chat below to chat to us right away. Alternatively, call 0330 053 9350 or email email@example.com.
We're open from 9am-5pm, every weekday.