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Why is my monthly payment the same in summer and winter?

From Day 1, you'll pay the same amount each month, all year round. However, you'll no doubt use less energy in the summer and more in the winter. To balance this out and help you to budget, we split your allocated yearly cost evenly over each month.

The payments you make in the summer will help to build a lovely sum of credit on your account, which can go towards any excess energy usage in the winter.

Don't forget, you'll only pay for what you use.

If you end up using less than what you've paid for, we'll refund any credit back to you at the end of your time with us. Just remember to submit regular meter readings, or we won't know how much you're using!

To find out more about how your payment plan works, check out this FAQ page.

Can't find the answer you're looking for?

Simply hop on our live chat below to chat to us right away. Alternatively, call 0330 053 9350 or email hello@splitthebills.co.uk.

We're open from 9am-5pm, every weekday.